Original topic:

Galaxy A34 charging port probably damaged

(Topic created on: 01-04-2024 12:10 AM)
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DazxdOracle
Beginner Level 2
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Galaxy A
From the past 2 months, my phone has been constantly showing moisture detected notification whenever I plug in the charger, even though it was nowhere near any water. When I first got the notification, I completely dried the charging port, but still it showed the error, so I plugged the charger in and out again and again till it worked, but still the super fast charging didn't work anymore, and it's just normal charging which takes forever. I'm not sure if it's because I might have dropped the phone sometime or because of the cold weather in North India. Does anyone have any idea about thus?
6 Comments
Galaxy A
Hi,
Fall damage can also damages the moisture sensor causeing false readings. Or may b in port or IC some thing happened. And if you are using in fog or humidity then it make sense. But you must vist your nearest service center. For proper diagnose. Also diagnose using member app. In support tab most right bottom.
DazxdOracle
Beginner Level 2
Galaxy A
Yeah I did that, it says there is a problem both in USB connection and Charging
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Galaxy A
Then it has to be replace.
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DazxdOracle
Beginner Level 2
Galaxy A
Ok, thank you.
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Galaxy A
You can mark solution if you want.
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Samsung_specialist
Community Manager
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Galaxy A

Kindly visit the service center for further check and diagnostics.

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