Galaxy A34 : Data Network problem

[Xpressnote]

Hello, 

Have any A34 user experienced No Data access (no data access symbol) network issue after Data turned On. Sometimes Data symbol appears but there is no data access. 

I am facing this issue from last few months. In my location it's 4g and nearby 5g is available.

When the issue occurred I sent several feedbacks to samsung care and visited serv centre also. But got no perfect resolution. I tried safe mode and every resetting. Jio Sim also changed but the issue comes back after some days. No other issues in the phone.

Thanks 

[Anand_Avn]

Thanks God...I'm not alone 😢

[Xpressnote]

Do you use dual sim while facing this problem?

[Anand_Avn]

Tried all combination...
Single jio/ airtel
Dual at a time- airtel & jio... 😭

[Xpressnote]

Ok.
Now I am using single sim and lt seems well from yesterday.
Let see.

[Xpressnote]

While facing the trouble in my phone I always checked another co. phone in my home and no issue there with single jio.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Xpressnote]

Thanks for your information. All previously tested.
When issue arises I check in other phones at same place but it's fine.
It should not be caused by 2nd Bsnl sim but now I am using single sim or with 2nd sim off.
As I searched and come to know that it may arise issues Jio with 2nd Bsnl sim.
Please let me know if it may possible then what should be Bsnl settings as 2nd sim.
Thanks