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02-16-2025 02:39 PM (Last edited 02-16-2025 02:53 PM ) in
Galaxy ASolved! Go to Solution.
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02-16-2025 02:49 PM in
Galaxy ASamsung Galaxy S23 Ultra: Users have noted frequent disconnections, with the device displaying 'Emergency Calls Only'. Temporary fixes include restarting the phone or toggling airplane mode, but these solutions are not permanent.
Nothing Phone (2): Post the 3.0 update, some users observed that 5G connectivity was disabled, and the device remained on 4G despite having a 5G-supported SIM and appropriate settings.
As of now, there isn't a universal fix for these issues, and it's unclear if subsequent updates have resolved them. I recommend checking your device manufacturer's official forums or support channels for any patches or updates addressing this problem.
Regarding your concern about 4G data consumption despite having an unlimited 5G plan, it's essential to understand how data usage is managed:
Data Allocation: Some carriers offer unlimited data on 5G networks but impose limits when the device switches to 4G. For example, a plan might provide 300GB of data exclusively for 5G usage. If your device connects to a 4G network, data consumption may count against a separate, limited allowance.
To minimize 4G data usage:
Ensure 5G Connectivity: Use apps like NetMonster to verify that your device is connected to a 5G network.
Adjust Network Settings: Set your device to prefer 5G networks. On iPhones, navigate to Settings > Cellular > Cellular Data Options > Voice & Data, and select '5G On'.
Monitor Data Usage: Regularly check your data usage to ensure you're not inadvertently consuming data on 4G.
If your device frequently switches to 4G due to network instability, it might lead to unintended data consumption. In such cases, contacting your carrier for assistance or considering a plan that offers unlimited data regardless of the network type could be beneficial.
Please note that network issues can vary based on location, device model, and carrier policies. Staying updated with official communications from your device manufacturer and service provider is advisable.
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02-16-2025 07:17 PM in
Galaxy A- Mark as New
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02-16-2025 02:49 PM in
Galaxy ASamsung Galaxy S23 Ultra: Users have noted frequent disconnections, with the device displaying 'Emergency Calls Only'. Temporary fixes include restarting the phone or toggling airplane mode, but these solutions are not permanent.
Nothing Phone (2): Post the 3.0 update, some users observed that 5G connectivity was disabled, and the device remained on 4G despite having a 5G-supported SIM and appropriate settings.
As of now, there isn't a universal fix for these issues, and it's unclear if subsequent updates have resolved them. I recommend checking your device manufacturer's official forums or support channels for any patches or updates addressing this problem.
Regarding your concern about 4G data consumption despite having an unlimited 5G plan, it's essential to understand how data usage is managed:
Data Allocation: Some carriers offer unlimited data on 5G networks but impose limits when the device switches to 4G. For example, a plan might provide 300GB of data exclusively for 5G usage. If your device connects to a 4G network, data consumption may count against a separate, limited allowance.
To minimize 4G data usage:
Ensure 5G Connectivity: Use apps like NetMonster to verify that your device is connected to a 5G network.
Adjust Network Settings: Set your device to prefer 5G networks. On iPhones, navigate to Settings > Cellular > Cellular Data Options > Voice & Data, and select '5G On'.
Monitor Data Usage: Regularly check your data usage to ensure you're not inadvertently consuming data on 4G.
If your device frequently switches to 4G due to network instability, it might lead to unintended data consumption. In such cases, contacting your carrier for assistance or considering a plan that offers unlimited data regardless of the network type could be beneficial.
Please note that network issues can vary based on location, device model, and carrier policies. Staying updated with official communications from your device manufacturer and service provider is advisable.
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02-16-2025 02:49 PM (Last edited 02-16-2025 07:19 PM ) in
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02-16-2025 07:19 PM in
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02-17-2025 08:33 AM in
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02-16-2025 07:17 PM in
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02-16-2025 07:19 PM in
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02-16-2025 09:07 PM in
Galaxy A
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02-17-2025 09:30 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.
● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
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02-21-2025 08:08 PM in
Galaxy A