Hi, I recently purchased Samsung Galaxy A31. During phone calls, video recording and whatsapp audio calls Mic working fine. But during Whatsapp video call my Voice is not going to other end. I tried hands-free but still facing problem.
During whatsapp video call when I speaks on top of the phone (in noice cancellation mic) my voice goes to the persion i am calling. It means during Whatsapp video call noice cancellation Mic works instead of main Mic.
Please help me. Is this softwear issue or headwear issue? And what is the solution?
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Samsung Customer Support