Original topic:

Galaxy A20 still running Android 10

(Topic created on: 07-17-2022 03:41 PM)
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peacefulguy2005
Active Level 3
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Galaxy A
Hi everyone. I have a Galaxy A20 running android 10 and has still not recieved the update for Android 11 (Note that I am recieving quarterly updates though). 

Is there anybody else facing the same issue or is it just me?
4 Comments
Galaxy A
My friend received in last October bro
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Galaxy A
Try to take it to service center and make them update your device through pc , or if you have pc you can update your device through smart switch app
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Galaxy A
Ok sure, will try. Thanks for the suggestion.

I also forgot to add that this device came from outside India, which is probably why I'm not recieving the update?
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. Any update regarding information will be notified in the Samsung Members app under the notice section. You can also check for updates manually by using these given steps: Update device software (If available): Settings > Software update > Download and install.

Note: Please ensure that your mobile device has enough storage space at the time of update.


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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