Original topic:

GALAXY A23 NETWORK PROBLEM

(Topic created on: 01-11-2023 10:06 PM)
9735 Views
vk0003
Active Level 1
Options
Galaxy A
Network problem in A23.
 This is ₹ 18000 mobile.
 The network should be fixed
 by updating as soon as possible.
What is the use of buying such
 an expensive mobile
16 Comments
panditji1e
Beginner Level 2
Galaxy A
There is always some or the other issue in Samsung phones
SKV-F235G
Expert Level 2
Galaxy A
battery drain after one ui 5.0 update buggy updates pushing Samsung
Oneui_new
Expert Level 5
Galaxy A
Galaxy A23 is working very best. Network signal is very good. We have tested it here. May be there is another fault in your phone related network
vivek1989
Expert Level 5
Galaxy A
Yeah in his area
D
For instance where I live the signals r low u cannot get 4g plus also
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Oneui_new
Expert Level 5
Galaxy A
Cannot get 4g plus because of carrier aggregation not support may be.
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vivek1989
Expert Level 5
Galaxy A
My device is a53 5g .
It has 4g plus support.its not supported only in my area bro
Whenever I go outside then 4g plus is being dhown
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Oneui_new
Expert Level 5
Galaxy A
Same problem happened in S20 fe 5G it has carrier aggregation but not support mostly. Only some times it shows 4G+
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Shahilkhan1990
Beginner Level 4
Galaxy A
No
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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