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03-25-2020 03:15 PM (Last edited 03-25-2020 03:15 PM ) in
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03-25-2020 03:59 PM in
Galaxy APlease accept this guy suggestion as solution.
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03-28-2020 02:42 PM in
Galaxy AI got it
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05-04-2020 05:37 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the well-being and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.
- Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
- Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support