Original topic:

Free motherboard replacement

(Topic created on: 08-27-2021 02:45 AM)
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Anonymous
Not applicable
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Galaxy A
I boughy a galaxy a50s.It worked for 1 year and now its stuck in a bootloop.I went to service center but they say motherboard needs to replaced whose cost is too high.Samsung should stop making such **bleep** phones which only last for a year.Really bad experience,Samsung should give free motherboard replacement 
6 Comments
Lekshmanan
Expert Level 3
Galaxy A
Thats Why I Extended Warranty For 1 Year for mine m21.
Manish_07
Expert Level 4
Galaxy A
I am also changed motherboard of a50s which cost was 9000 on six months ago
SrajTech
Expert Level 5
Galaxy A
Please raise this matter on twitter and tag tech influencers, there is a chance that we may get justice
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.    

Warm Regards,  
Samsung Customer Support  

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Anonymous
Not applicable
Galaxy A
R u samsung support people brainless.My galaxy a50s device is stuck in bootloop.How the hell can i register complaint using that device.I used another device to register the complaint, but guess what samsung support is unable to help instead give this same reply to register complaint using samsung members blah blah blah
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Galaxy A
I'm also had motherboard issue in samsung m30s device, thats costs approx 6000 rupes. Thats is manufactured defect. I'll never purchase samsung phone again worrest quality.
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