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Original topic:

Free Galaxy buds and fit3

(Topic created on: 11-18-2024 02:19 PM)
316 Views
dotorg
Active Level 3
Options
Galaxy A
I have bought an A35 5G within the promo dates and claimed the buds and watch, I got an email and reference number saying that the claim was successful, but it's been more than 7 days that I've waited, and still no communication regarding delivery. 

I'm slowly becoming discouraged I tried calling Samsung promo line but no answers. I tried calling skynet to find out when will they deliver
14 Comments
Dee-M
Active Level 1
Galaxy A
I am also still waiting? The email they provided on the WhatsApp doesn't work, it returned
dotorg
Active Level 3
Galaxy A
When was your claim? The promotion requires a phone that was bought in the october/november period and redeemed with in the period of 1st dec to the 14th dec if I'm not mistake.

Those who bought prepaid you will only get one of each for contract you get both.
Dee-M
Active Level 1
Galaxy A
Bought in Nov and claimed in Nov as well
dotorg
Active Level 3
Galaxy A
Did you get the successful claim email? If so no worries just keep your eye on your phone the driver will most likely be the one that will call you first before the offices.
doenkie
Active Level 1
Galaxy A
I recieved my gift today, half of it. Only the watch and no buds. Skynet, aka kaknet is the issue. Worse courier ever
dotorg
Active Level 3
Galaxy A
If you bought the phone as prepaid you will only get one of each and for contract you get both.
0 Likes
jaco41
Beginner Level 2
Galaxy A
What process did you follow? I have been on the app and cant seem to find the correct place to claim it.
dotorg
Active Level 3
Galaxy A
I claimed through the samsung members app you get a tab at the top of the screen on the home page that shows the promotions you are eligible for. They are going to ask you to upload a few photos like proof of address and proof of purchase.
0 Likes
Cariboujazz
Active Level 1
Galaxy A
I have still not received my claim, a month later, and not even an acknowledgement on email... shocking