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Beginner Level 4

I have bought Samsung Galaxy A50... Its been 14 months from purchase.. i did software latest.. after updating phone phone is repeatedly flickering and i have gone through service center they told that its motherboard problem and you have to pay 8000INR to Repair it ... My question is i paid 20000INR for Phone.. is it worth only for 14 months.. why Samsung just looting money .. its not good .. sir you have to gone through this!!!.. thank you #stay safe

8 Comments
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Active Level 4
if it's a physical damage then a moment of silence if it's a software complaint check out members community
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Active Level 7
so sad.
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Beginner Level 4

i tried Bro.. i tried all troubleshoots .. even i have gone through service centre.. they had no answers for what cause for board isuue!!

 

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Beginner Level 2

I am facing same problem with my samsung A50 and it started after the recent update.  Its definitely a software problem but listen try the following

1. disable facebook app, or

2. Boot on safemode 

3. clear the cache partition

I tried these on my A50 and its working fine now. 

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Beginner Level 2

In having this issue too... How do I do a reboot in safe mode or clear the cache? 

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Expert Level 3
I'm facing same issue. but occasionally when is lower my brightness. maybe it's software issue.
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Beginner Level 4

what if it is Software cause a hardware problem!??? THEN YOU CALL IT As Physical problem??!

 

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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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