Beginner Level 2

My flashlight won't work unless plugged in a charger. Same goes with the camera flash. Please help me fix this. I saw some posts that it is about the update. It's been a year since taht issue but they said that it is not fixed yet.

4 Comments
Expert Level 5
send feedback to Samsung
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Expert Level 5
since 1 year you are waiting and not visit service centre?
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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What a bunch of incompetent idiots.. Always redirecting us to even worse idiots on that stupid app.

Pretty sure these are bots, given the all the identical stupid replies they send every **bleep** time... WAKE THE **bleep** UP! DO SOMETHING USEFUL AND REPORT THIS STUPID BUG TO THE DEV TEAM! I've been running after those idiots for over a year and my posts are all over reddit, Samsung Members and even XDA-Developers, I even talked to Samsung "support" assistants on that goddamned stupid members app and you guys clearly don't give a **bleep** about this whole situation. FFS.

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