Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check rebooting your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Samsung Customer Support
What a bunch of incompetent idiots.. Always redirecting us to even worse idiots on that stupid app.
Pretty sure these are bots, given the all the identical stupid replies they send every **bleep** time... WAKE THE **bleep** UP! DO SOMETHING USEFUL AND REPORT THIS STUPID BUG TO THE DEV TEAM! I've been running after those idiots for over a year and my posts are all over reddit, Samsung Members and even XDA-Developers, I even talked to Samsung "support" assistants on that goddamned stupid members app and you guys clearly don't give a **bleep** about this whole situation. FFS.