Fingerprint still not working

[AdithyaR]

Guys, even after December update there is no improvement in fingerprint. I'm still not able to register my fingerprint. I've waited a whole month hoping SAMSUNG would fix this in the next update, but still the same, no improvement at all. Except "factory reset", I've tried everything and nothing works. Feels like SAMSUNG is just toying with users. 

[AdithyaR]

Any BA's for the rescue pls....

[ArvindFluidic]

Only the Samsung Developer team can fix the Fingerprint issues and not the authorized service centers or BA's..

[shubh2150]

i did factory reset too...but still not working

[piyushranjan]

please remove tempered glass

[AdithyaR]

I'm not using any screen guard or tempered glass...

[AdithyaR]

Factory reset doesn't help either...

[AdithyaR]

I've spoken to samsung call center and have registered a complaint. I'll keep the follow up going on..