My fingerprint sensor isn't working, and it is showing NA - not available, please is there anyway to rectify this manually? I have even tried clearing my cache partition following what I was told on samsung members to no avail.
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
