Original topic:

Fingerprint sensor not working after android 10 update on a50s

(Topic created on: 05-17-2020 06:59 PM)
826 Views
X3N0N20
Active Level 1
Options
Galaxy A
I just updated from android 9 to android 10, after update I can't add fingerprint. The following message appears - "Fingerprint sensor calibration needed"
image





I tried-
Factory Data reset
Wiping cache partition
But nothing fixed it. What should I do?

25 Comments
X3N0N20
Active Level 1
Galaxy A
not working as of now
0 Likes
VicAreBaz
Beginner Level 3
Galaxy A
Same problem
0 Likes
Tarun2998
Beginner Level 2
Galaxy A
Hello samsung officials! please stop providing arguments and give concrete solutions. This person has sent you clear screen shot regarding issue and you are saying you need log files and all. please try to be practical. At least give some ways to solve problem really.
0 Likes
Dharamsinghmeena
Beginner Level 2
Galaxy A
same issue in my device a50
0 Likes
ramsymay
Beginner Level 2
Galaxy A
still not fixed
0 Likes
Members_pWGnEtX
Beginner Level 2
Galaxy A

Still thus finger Print sensor problem exists. Very much disappointed 😞,,, till now no solution ....

0 Likes