Komonic
Beginner Level 2

Hello, I own the Samsung Galaxy S10 Lite. Ever since I've had the phone the fingerprint sensor has not worked once. I can't even get to the finger register step of the process. Please help.

3 Comments
Vrang
Active Level 7
Please visit Service Center
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qazishadab
Active Level 1
Did you apply a screen protector on the screen??
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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