Original topic:

Fingerprint registration : A71

(Topic created on: 04-02-2021 08:46 AM)
138 Views
m925
Active Level 7
Options
Galaxy A
I could register  left hand thumb but righthand thumb unable to register  .what could be the issue? tried cleaning  thumb as well as mobile screen .
4 Comments
Ehsank
Expert Level 5
Galaxy A
Restart your phone and try again
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m925
Active Level 7
Galaxy A
I tried already restart,wipe cache etc
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DeeS22UltRa
Active Level 7
Galaxy A
Yap bro its A71 problem accidentally i deleted right thumb and to add it again i just cried and finally after almost 20 attempt i registered it back.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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