Original topic:

Fingerprint issues in A22 5G

(Topic created on: 07-16-2022 08:54 AM)
344 Views
yashkjha
Active Level 3
Options
Galaxy A
Has anyone faced fingerprint issue with the phone yet or is it just me?

image

The fingerprint is not working anywhere not on lockscreen, and other apps like telegram, google pay, phone pay etc.
6 Comments
harsh12222
Active Level 1
Galaxy A
You should restart your phone 📱. The query must solved out . I am facing this problem after Android 12.
yashkjha
Active Level 3
Galaxy A
It was present before android 12 upgrade for me.
Restarting the device does not work.
Well i know how to resolve the issue but its a bother to do it every time this happens.
You just have to restart and then remove all your registered fingerprints and then add them again and the problem will be resolved
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yashkjha
Active Level 3
Galaxy A
Sometimes it works without even restarting and you just remove all the registered fingerprint and add them again.
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Galaxy A
Yes bro I'm also facing the same issue😓
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 

Warm Regards,  
Samsung Customer Support

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yashkjha
Active Level 3
Galaxy A
I will do so the next time this happens.
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