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07-16-2022 08:54 AM in
Galaxy A- Mark as New
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07-16-2022 09:53 AM in
Galaxy A- Mark as New
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07-16-2022 09:57 AM (Last edited 07-16-2022 09:59 AM ) in
Galaxy ARestarting the device does not work.
Well i know how to resolve the issue but its a bother to do it every time this happens.
You just have to restart and then remove all your registered fingerprints and then add them again and the problem will be resolved
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07-16-2022 10:00 AM in
Galaxy A- Mark as New
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07-22-2022 06:32 PM in
Galaxy A- Mark as New
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07-24-2022 05:01 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-25-2022 04:14 PM in
Galaxy A