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Original topic:

Fingerprint is not working on A55

(Topic created on: 05-17-2024 07:13 AM)
94 Views
Ezyness
Active Level 1
Options
Galaxy A
Before I used my phone first time, I applied screen protector. After removing it, phone can't read my fingerprint ID no more even after factory reset. I'm able to capture fingerprint registration but can't use afterward.
5 Comments
Sky4ll
Active Level 7
Galaxy A
Did you clean the screen after removing the screen protector. Ensure your display is clean and your finger 👉 is dry. Erase it and try scanning your fingers again..Reboot if necessary.
Ezyness
Active Level 1
Galaxy A
Several times I did that I even hard reset
Nicky_sam03
Moderator
Moderator
Options
Galaxy A

Thank you for reaching out Ezyness

Do  you get any error message?

Ezyness
Active Level 1
Galaxy A
Thanks I'm sorted with no error messages