Original topic:

Fingerprint icon glows constantly even after screen is turned off

(Topic created on: 10-03-2021 02:46 AM)
411 Views
Mahadev
Active Level 4
Options
Galaxy A
Fingerprint icon turn on and off itself galaxy a52

image



I've installed the recent update on my device, but ever since the device got updated, the under-screen fingerprint sensor keep on glowing continuously and sometimes it turns on and off itself.
I've reset the device twice & even after resetting the device the problem still exist. I've attached the photo with this report as you can see the fingerprint sensor is glowing even if the always on display is not on

6 Comments
SrajTech
Expert Level 5
Galaxy A
Yes, this is a bug after September update
Send error reports regarding the issue
I also noticed this several times
The aod clock also glows for a second several times
ムBHINムV
Expert Level 2
Galaxy A
I didn't find this type of issue in my phone
Q7
Active Level 7
Galaxy A
What phone?
0 Likes
Mahadev
Active Level 4
Galaxy A
Galaxy A52 4g
0 Likes
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support  

spr_linus
Active Level 3
Galaxy A
Yes this bug is introduced after September patch update, I am facing it too.