Fingerprint Scanner Problem In Samsung A31...

[JainilPrajapati]

 I bought a new phone Samsung A31 yesterday I have one problem with fingerprint scanner and in this phone 📱 fingerprint scanner is very slow 🐌...please fix this issue....

[navinmbnair]

Not available for A31 currently. Wait for sometime as its a new device.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1) To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[apnabhai]

my new phone a31 big problem fingerprints. please solve this problem

[pjh3]

finger scanner problem in samsung a31 any updates

[abinkannan]

yaah thats true the finger print scanner is very slow
what can I do for that

[HRishal]

I just bought a new phone Samsung A31 and when i set fingerprint as my lock screen... the sensor doesn't work.. and there was no dirt on my thumb! and still i am having issues on the fingerprint sensor! it is worse

[ZEESHANBUTT]

I have same issue,  it works on 2nd or 3rd attempt and some time work it works at first attempt. even i found out that when Sun is bright A31 fail to recongize the fingerprint. Please give us some updat to fix this.