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Original topic:

Fingerprint Galaxy A80

(Topic created on: 02-23-2021 10:39 PM)
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AnukulRaj
Active Level 5
Options
Galaxy A
sometimes fingerprint sensor not work in galaxy A80.
Very low quality of indisplay fingerprint in this device.
Need to improve and make it fast.
I am not use tempered glass and my device is not damaged.
If you are facing same issue, please help to how i improve this.

3 Solutions


Accepted Solutions
Solution
BearXXV
Active Level 10
Galaxy A
Yes, try re-registering your finger print. Hope that helps 🙏🏼

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Solution
vijaychopade
Active Level 5
Galaxy A
I have solution in fingerprint section three fingers add one time add one finger two times

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Solution
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, re-register your fingerprints.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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13 Comments
Vicky_A52
Expert Level 5
Galaxy A
re register ur fingerprint and try again
AnukulRaj
Active Level 5
Galaxy A
thanks but i already re register and also factory rest my device.
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Solution
BearXXV
Active Level 10
Galaxy A
Yes, try re-registering your finger print. Hope that helps 🙏🏼
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AnukulRaj
Active Level 5
Galaxy A
but, i think that A80 fingerprint sencer is poor quality
BearXXV
Active Level 10
Galaxy A
Not poor quality but older generation. A80 was a mid range flagship. It's got good quality internals of that time. 👌🏼😌
Solution
vijaychopade
Active Level 5
Galaxy A
I have solution in fingerprint section three fingers add one time add one finger two times
AnukulRaj
Active Level 5
Galaxy A
i think it's a good idea, thanks, i will try it.
Solution
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, re-register your fingerprints.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

timelapse
Active Level 5
Galaxy A
Yeah this problem only occurs when the battery saver gets turned ON in my A80 also so make sure the battery saver isn't turned ON.
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