Original topic:

Finger print sensor not work properly.please help me

(Topic created on: 4/27/21 7:01 AM)
yameensidd
Active Level 2
Options
Galaxy A
Please help me to use fingerprint sensor for lock and unlock screen.


6 Comments
OptimusPrime108
Active Level 4
Options
Galaxy A
Dial *#0*# and tap on sensor. Do a fingerprint test and see if it is working properly.
0 Likes
Reply
yameensidd
Active Level 2
Options
Galaxy A
Not satisfied
0 Likes
Reply
babalukaushik
Active Level 8
Options
Galaxy A
Remove screen gard or change screen gard than try this
If you satisfied than pls accept solution
0 Likes
Reply
yameensidd
Active Level 2
Options
Galaxy A
No solution
babalukaushik
Active Level 8
Options
Galaxy A
I think entirely problem
0 Likes
Reply
Samsung_Support2
Active Level 8
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Reply