Find my device

[Nelson7]

Hi guys please help, i lost my samsung A31 then i bought a new once which is a Samsung A55. Now the problem is that i have reset my password on my Samsung account and i have been logged out of my A31 therefore i can no longer track it's location, can anyone advice me on what i can do?

[GalaxyLightning]

Use Google find my device or did you also changed password for that one too?

[Nelson7]

Yes i did change that password also

[GalaxyLightning]

Then, you can't do anything to find your device. Maybe you can report to your carrier that your phone is lost, they can do something about it.

[Vivi24]

Can you help me to change my password please for my Samsung galaxy 7 🙏