Original topic:

Fast charging not working

(Topic created on: 02-19-2021 03:06 PM)
357 Views
sคᴅɪQʏᴛ
Active Level 6
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Galaxy A
Hello friends, m getting fast charging problem in my a51 from past 2 months ,I thought after update it will work but nothing I have enabled fast charging but it shows cable charging only, I put my phone on safe mode ,tried from another charger also but still not working...is there any idea to solve this problem then please help me
6 Comments
Galaxy A
Then better visit service center
or
change cable and try
or
try charging when phone is switched off
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Galaxy A
I ll try thanks
Subham97
Active Level 2
Galaxy A
Check if the fast changing is enabled in the settings page
Settings > Device care > Battery > Charging
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Galaxy A
ya it's enabled
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Ehsank
Expert Level 5
Galaxy A
so if you already check with other cable so now you need to visit service centre
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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