Original topic:

Fast charging issue samsung a7

(Topic created on: 01-06-2021 04:03 AM)
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philinevzundert
Beginner Level 2
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Galaxy A

hello! ever since i updated my samsung a7, I only get Cable charging. but the thing is, I looked it up and it said to check if fast charging was on... BUT I don't have a fast charging option anymore? before the update i still had the fast charging option

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3 Comments
Suyo
Active Level 6
Galaxy A
fast charging is a hardware function and A7 doesn't have fast charging. what you were experiencing earlier was optimized charging and performance
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ShanimSingh
Active Level 6
Galaxy A
I'm m51 user.. and there is a option to turn on/off fast charging in m51..
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