Original topic:

Fast charging Not working

(Topic created on: 06-23-2024 01:09 PM)
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GujjuYatriYoutube
Active Level 5
Options
Galaxy A
Fast charging not working After updating 6.1 UI in my A23 5g. Any A23 5g user facing same problem? 
Samsung please resolve this issue.

10 Comments
dhavu_
Active Level 1
Galaxy A
Yes
goodthings
Expert Level 5
Galaxy A
Kindly charge your's device in cool atmosphere also turn off internet during charging then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Galaxy A
There is no connection between hot atmosphere and charging. This is samsung's UI problem. Samsung have to resolve this problem as soon as possible.
0 Likes
shabs
Active Level 6
Galaxy A
After the update, the charging speed has improved a lot . Whatever is displayed for the duration of charge, it gets charged accordingly. Even the battery backup has comparatively improved alot.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device fast charging not working issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Montygarg
Active Level 1
Galaxy A
Same issue did you fjnd any solution??
0 Likes
Galaxy A
After last updation charging problem solved automatically
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Mridul9476
Beginner Level 2
Galaxy A
I have A23 4g facing same problem and otg not working
0 Likes
Galaxy A
Update your phone
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