Active Level 3
My device is showing only charging instead of fast charge as i have checked in device care app that fast charging is enabled, What should be the issue do samsung phones always have problems while charging 
#poor_devices
#verybad

13 Comments
Moderator
Moderator

Hi, Thank you for your interest in Samsung Pakistan. Please make sure you  are using the original charger and cable for your Samsung smartphone. 

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Yes, I am using original cable and 15W adapter provided with the box but please tell me what should be the reason behind it?
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Active Level 1
Clean your phone charging port and charging cable port also with soft brush.. it may be dust issue inside the port... or try another electricity socket..
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okay! let me check and thanks for the support
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Active Level 10
go in settings and enable fast charging cable
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Read above in my post i have already mentioned that have checked the settings manytimes but the response is still the same
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Active Level 10
there is issue in your cable or adapter i think one thing from them is not original
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Both are out the box mate!
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Active Level 1
sherry bhai problem solve hui ap ki
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