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Original topic:

Failing to open ringtones

(Topic created on: 11-22-2024 07:44 AM)
103 Views
tynoeA15
Beginner Level 2
Options
Galaxy A
Hi guys every time l tried to open ringtones it cancels 
7 Comments
ngonidzashe
Expert Level 4
Galaxy A
Device name ?
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tynoeA15
Beginner Level 2
Galaxy A
A15
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tynoeA15
Beginner Level 2
Galaxy A
A15
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ngonidzashe
Expert Level 4
Galaxy A
I use the same device
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ngonidzashe
Expert Level 4
Galaxy A
Try restarting the device or updating your phone to the current software
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ngonidzashe
Expert Level 4
Galaxy A
Or Clear Cache and Data for the Sound Picker App:

Go to Settings > Apps.

Tap the three dots in the top-right corner and select Show system apps.

Scroll down and select Sound Picker.

Tap Storage, then Clear cache and Clear data.

Return to the previous screen, tap Set as default, and then Clear defaults.
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ngonidzashe
Expert Level 4
Galaxy A
Or Reset App Preferences:

Go to Settings > Apps.

Tap the three dots in the top-right corner and select Reset app preferences.
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