Failing to open ringtones

[tynoeA15]

Hi guys every time l tried to open ringtones it cancels 

[daddyngoni-A15]

Device name ?

[tynoeA15]

A15

[tynoeA15]

A15

[daddyngoni-A15]

I use the same device

[daddyngoni-A15]

Try restarting the device or updating your phone to the current software

[daddyngoni-A15]

Or Clear Cache and Data for the Sound Picker App:

Go to Settings > Apps.

Tap the three dots in the top-right corner and select Show system apps.

Scroll down and select Sound Picker.

Tap Storage, then Clear cache and Clear data.

Return to the previous screen, tap Set as default, and then Clear defaults.

[daddyngoni-A15]

Or Reset App Preferences:

Go to Settings > Apps.

Tap the three dots in the top-right corner and select Reset app preferences.