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07-27-2021 10:34 PM (Last edited 07-27-2021 10:37 PM ) in
Galaxy ANeed solution please. Before update Android11 my phone was perfect. But after Android11 with UI 3.1 update i couldn't give fast charge to my phone. Usually i put my phone on charge at 30%. When charge level is at 60~65% phone automatically stop from taking charging. This problem came after update. How can i overcome this problem? Please help🥺
(I couldn't find any problem in charging port & charger. It's a system problem)
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07-27-2021 11:54 PM in
Galaxy AIf the above method is not working then drain your battery completely to zero, then don't turn on your device and keep your device for charging and check if it's charging completely or stopping in between. If not working I think you need to go to the service center.
If it's useful click 3 dots>Accept solution 👍
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07-30-2021 05:32 AM in
Galaxy A- Mark as New
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08-01-2021 12:24 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support