Dear Team Samsung . I have newly bought Samsung A51. But I am quite disappointed with its network issues and lagging issues. I am not able to receive Airtel4G signals at the location where with the same SIM in my old Moto G4 Plus I'm able to get full 4G signal. Filling disappointed and cheated. Requested to team Samsung to resolve the issue with this handset.
yes bro, It happening to me as well in my A51. I submit feedback on this bug. They already fixed the same issue for m30s in last release. Hope it will be fixed soon.
The problem is the guys who are sitting for replying the feedback submitted through samsung members. They are just sitting without knowing anything, the only thing they knows very well to tackle those feedbacks by saying something annoyingly.
But the whatsApp chat is very supportive, they agree this is bug and forwarded to concern team...
To resolve "network" issue kindly follow below given steps:
1) Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2) Reset the device: settings >General Management > Tap on Reset. Note: Before reset make sure to have back up of the data via Smart Switch Mobile App (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
