i use galaxy a22 5g. I play Pubg mobile. If I get an important phone or message while I'm playing, I leave pubg on recent, and if the phone or message is written, if I go back to pubg, the game starts from the beginning.
Then ig there is nothing you can do... The RAM gets exhausted when you receive the call or write message. So to make space, the game is closed from background by the system.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app. Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.
If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
