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08-07-2024 08:20 AM in
Galaxy AFacing Battery Draining issues after de
My device battery running good after one ui 6.1update but after July A528BXXS9GXF9 Update am facing some battery draining issue in my a52s so plz solve it soon
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08-07-2024 08:39 AM in
Galaxy A- Mark as New
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08-07-2024 10:21 AM in
Galaxy A- Mark as New
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08-07-2024 10:21 AM in
Galaxy A- Mark as New
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08-08-2024 06:17 AM in
Galaxy AMaking the following changes as shown in the video ...wait for few weeks for the phone to study the usage patterns and you will see an improvement in battery life
https://youtu.be/DXM7pdW5a-w?si=cXv4W6zVL3JvVBqp
Also make your phone run 2x faster.
https://youtu.be/pgNi1Pmua3c?si=HvJhiGglU77saHG9
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08-09-2024 02:13 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.
Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support