As per your concern, we would like to inform you that Facebook is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to play store > select more option> select installed app> click on read more.
If you have any queries regarding apps developed by Samsung, we will be happy to help you.
Kindly complaint to facebook customer care support through feedback on this issue and wait for resolves this issue. If you like please accept it as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
