Original topic:

Face unlock on A34

(Topic created on: 08-03-2024 09:04 AM)
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SataruGojoo
Active Level 8
Options
Galaxy A
Face Unlock feature of A34 is terrible 😞 
90% of the time is doesn't work.
9 Comments
Oldy47
Active Level 9
Galaxy A
Maybe try after washing your face.
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SataruGojoo
Active Level 8
Galaxy A
Yes, You are right 👍🏼
From next time onwards, I'll wash my face every time .. before Unlocking my phone using face unlock.
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SataruGojoo
Active Level 8
Galaxy A
May be, it's a hidden feature of Samsung that encourages us To wash face 200 times a day.

Ohh man, If it's true.. iPhone is again going to loss this battle.. cz, iPhone or Any other brands don't provide such Hidden feature.
By other brands I mean I'm using POCO F1.. & it doesn't want me to Wash my face at all.😞
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Oldy47
Active Level 9
Galaxy A
Haha.. Nice one. Samsung never had a good face unlock. Because it just use camera. Not like iphones.

Anyway. I think you should again register your face in the condition where you use the phone mostly.

Eg . If you have register your face in good lighting then it will struggle in bad lighting. But if you register in bad lighting then it will be good in both condion.
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SataruGojoo
Active Level 8
Galaxy A
I like that, you atlast accepted the fact that Samsung's Face Unlock isn't up-to-the-mark.. unlike your first comment..where you're blaming my face / my face isn't clean enough.

Also, I would like to tell you that.. I have Registered my face (Washed with best Face wash available in my house) in Good Lighting.. but reality is.. after registering it works some sometime and then it becomes useless again.

Samsung should do some serious work about the Face Unlock feature.
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Oldy47
Active Level 9
Galaxy A
What are you 10 ?
First comment was obviously joke.
And you still didn't get my 2nd comment. I gave you the Workaround for better way to register lock ,However you took it in other way around.

Angry mind can't see things clearly, Mind reading it again later.
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SataruGojoo
Active Level 8
Galaxy A
Wow, Nice quote.
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Kuldip_india
Expert Level 5
Galaxy A
I have S23, S22 plus, A54 in all the phones faceunlock os working superfine. No any issues
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you kindly follow the steps to resolve your issue.

If you are having difficulty unlocking with Face recognition, try the face registration again. Remove the current face data by opening Settings, and then tapping Security and Privacy. Tap Biometrics, then tap Face Recognition, and then enter your credentials. You can now tap Remove face data to clear the facial recognition data so that you can have a fresh start.

Tips for Facial recognition:
Show your face and your device unlocks: it doesn't get much easier than that. If you are having some difficulty, here are some facial recognition tips.
1. Glasses, hats, masks, makeup, bangs, and beards can affect the recognition process. Adding an alternative look can help the device recognize you in different situations.
2. Make sure you are in a well-lit area and the camera lens is clean.
3. For best results, make sure your image is not blurry.
4. Face recognition is less secure than Pattern, PIN, or Fingerprint.

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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