Original topic:

Face Unlock Issue with A51

(Topic created on: 04-29-2020 12:34 PM)
796 Views
naulakha1
Active Level 1
Options
Galaxy A
The face unlock is very slow and does not work sometime inside room. Is it normal? Can anybody suggest how to resolve this.
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10 Comments
DrPeter
Expert Level 1
Galaxy A
bro how is its camera performance?????
can it have better quality????
can it beat A70s in camera performance??????
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harisankar21
Active Level 5
Galaxy A
yeah better camera
dhan007
Active Level 3
Galaxy A
all Samsung mobiles have this issue .because Samsung using camera for face unlock..if there is face unlock sensor with that camera it will be faster
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naulakha1
Active Level 1
Galaxy A
thanks
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dhan007
Active Level 3
Galaxy A
it cant be resolved, only it works good t day light
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naulakha1
Active Level 1
Galaxy A
yeah it's better to use finger print scanner but that too not as expected
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Anonymous
Not applicable
Galaxy A
better stick with finger print scanner with 3 fingers register....it will work easier
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Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data

 

2.  To improve recognition performance, re-register your facelock.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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harisankar21
Active Level 5
Galaxy A
this doesn't works
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