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09-17-2020 10:10 AM in
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09-17-2020 11:31 AM (Last edited 09-17-2020 11:31 AM ) in
Galaxy Aand open settings>apps>phone> clear the cache and restart the device
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09-17-2020 11:32 AM in
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09-17-2020 01:27 PM in
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09-18-2020 11:25 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support