Original topic:

Dual whattsapp images and videos not shown in gallery.

(Topic created on: 06-18-2021 02:49 PM)
vishal5685
Active Level 7
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Galaxy A
Please help my dual whattsapp images and videos are not shown in the gallery. Please suggest me what can I do.
6 Comments
ChandanMallick
Active Level 10
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Galaxy A
Hello user,
This is bug after whatsapp update in Samsung phones. Wait for the next update ...
Thank you
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vishal5685
Active Level 7
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Galaxy A
R u also facing this issue
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ChandanMallick
Active Level 10
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Galaxy A
Most of the users who use dual messenger
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Shivaholic90
Active Level 4
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Galaxy A
I'm also facing this issue.
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pandiyarajan-S10-lit
Active Level 5
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Galaxy A
(Internal Storage-Android- Media-Com.Whatsapp)( Primarily whatsapp files)
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cs-member13
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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