Dual whattsapp images and videos not shown in gallery.

[vishal5685]

Please help my dual whattsapp images and videos are not shown in the gallery. Please suggest me what can I do.

[ChandanMallick]

Hello user,
This is bug after whatsapp update in Samsung phones. Wait for the next update ...
Thank you

[vishal5685]

R u also facing this issue

[ChandanMallick]

Most of the users who use dual messenger

[Shivaholic90]

I'm also facing this issue.

[Anonymous]

(Internal Storage-Android- Media-Com.Whatsapp)( Primarily whatsapp files)

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support