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06-19-2021 02:10 AM in
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06-19-2021 02:28 AM in
Galaxy AHi,
Thanks for your message.
We provide limited support to WhatsApp users that use Dual App, Dual Messengers, or App Twin. Running a modified version of WhatsApp on a device can create issues for both versions.
For the best WhatsApp experience, please remove the Dual App or Twin App version.
If you have any other questions or concerns, please feel free to contact us. We'll be happy to help!
--
WhatsApp Support WhatsApp Support Team
Take a look at our Help Center!
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06-19-2021 07:27 AM in
Galaxy A- Mark as New
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06-19-2021 08:45 AM in
Galaxy A- Mark as New
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06-19-2021 12:58 PM in
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06-19-2021 09:49 PM in
Galaxy ALater disable the Dual Whatsapp ! 🌟
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06-21-2021 11:50 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support