Dear Samsung are we going to get any support for this Dual messenger WhatsApp data not accessible issue or should we start boycotting Samsung devices. Plz take this issue at utmost priority and provide fix many users have lost and losing their important data and files due to this issue. Reply we are getting from Customer Care wait till WhatsApp releases next update whereas dual Messenger is Samsung's feature not WhatsApp owned feature. Solve this at earliest or can see more frustrated users boycotting samsung devices soon.
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
