nocturnal009
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05-18-2019 10:18 PM (Last edited 05-25-2019 01:32 AM ) in
Galaxy A
After upgrading from Android oreo to pie on A8+ the dual app whatsapp crashes if I try to attach a location map from Google.
This never happened on oreo or nougat. I factory reset the phone but still using the second whatsapp to add and send a location map crashes whatsapp. The map doesn't even load when attaching a location, and already received location maps show the text Google play services is updating as a watermark. What's the problme here?
Has anyone faced the same issue with their dual Sim phones note 8 9 and other variants? Can you please check and let me know. I already tried to factory reset a few times.
This never happened on oreo or nougat. I factory reset the phone but still using the second whatsapp to add and send a location map crashes whatsapp. The map doesn't even load when attaching a location, and already received location maps show the text Google play services is updating as a watermark. What's the problme here?
Has anyone faced the same issue with their dual Sim phones note 8 9 and other variants? Can you please check and let me know. I already tried to factory reset a few times.
6 Comments
starmoon
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05-18-2019 11:34 PM in
Galaxy A
which dual app u r using official or third party software bcs official dual app is working without any problem on my s10 plus
nocturnal009
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05-19-2019 12:36 AM in
Galaxy A
Official Samsung dual app which is built into the os
nocturnal009
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05-19-2019 12:37 AM in
Galaxy A
Maybe the a8+ particularly has a bug and this wasnt picked up or tested by Samsung at the time of releasing the oreo update last April 2019 how can we inform them here to look into this?
starmoon
Active Level 6
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05-19-2019 06:04 AM in
Galaxy A
okay do this dnt use dual app instead use one in secure folder and one in home check if it works
nocturnal009
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05-19-2019 11:17 PM in
Galaxy A
I tried it but the steps to open the second whatsapp are too many I have to open secure folder then whatsapp and login to sf before I can use WA is there a way to create a shortcut to whatsapp from inside the secure folder to the main homeaxreen so I don't have to do open sf login and open wa
nocturnal009
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05-19-2019 11:21 PM in
Galaxy A
Also how can we report this to Samsung maybe they can release a patch firmware to fix this. Whatsapp was working fine before the pie update it worked on N and O