Original topic:

Downgrade

(Topic created on: 06-25-2021 12:19 AM)
72 Views
Anonymous
Not applicable
Options
Galaxy A
Can I get my device downgraded to android  10 by  visiting the service center? Do they do that ? 
4 Comments
squadkid42
Active Level 7
Galaxy A
I think they do not downgrade
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SamsungAser
Active Level 5
Galaxy A
No never possible
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animeshmodi
Expert Level 5
Galaxy A
Nope, they can also flash latest firmware only -100% confirm
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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