Original topic:

Don't Download SECURITY PATCH !!

(Topic created on: 09-24-2023 10:52 AM)
473 Views
Shaze
Active Level 6
Options
Galaxy A
I received august security patch update yesterday.
I was worried about green line issue. So I hesitated and didn't download the update. Then I saw many posts on A71 regarding green line problem and the tedious task to resolve it. Therefore pls save ur time and dont install updates hereafter...since my best theory is that phones are getting older and system is not able to handle the heavy software of samsung.
A71 has already received the last major OS update of Android 13. So there is no need to update ur phone since there is KNOX SECYRITY already added by Samsung. Also for ur safety don't go to any sketchy websites and download any false apks from Internet.

If u guys are already facing this issue after the update then, pls check this guys experience on how he got free replacement after putting so much time and effort.


5 Comments
sarfaraz123
Active Level 3
Galaxy A
But yeh to s21 hai
0 Likes
Shaze
Active Level 6
Galaxy A
If u check comments and other posts like these, A71 ka bhi ho rha hai...also process toh same he hai
Galaxy A
I had a line issue after Android 13 update in my A71 ..I replaced it with charges. So I do feel that rather depending on one service centre one should visit multiple. Bcz in Redmi devices there were same line issue ..surprisingly one service centre told that x amount must be paid and another centre told that no amount needs to pay.
Shaze
Active Level 6
Galaxy A
Interesting....but still its difficult to visit 'n' no. of service centres
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. In case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. So you can freely update your device.

Warm Regards,
Samsung Customer Support.