Original topic:

Disappointed

(Topic created on: 06-07-2025 08:46 AM)
154 Views
CRTKRISHNA
Active Level 7
Options
Galaxy A
Samsung i have a problem with the now bar. It is not showing live notifications of sports from google and also not showing on notifications panel. I have tried all steps what they told also I report the issue shared the log file everything and it is still not resolved. I am not the only one there are many more people with this issue.

Why it took so long to launch ui 7?? If there are this much bugs??????
10 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you have already shared the log files regarding your device issue with our dedicated team. Still, as your issue has not been resolved yet, So, we would request you to please share log files once again through the Samsung member application. Our team will analyze your device issue and share the same with the higher technical department.

Path: Samsung Members Application (Open samsung member application > Tap on support > Tap on send feedback >Choose composer option > Select error > Select the appropriate category > Type your query )

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support