Original topic:

Data is missing in Secure Folder (Galaxy A50) after Android 11 update!!

(Topic created on: 03-19-2021 11:35 PM)
1017 Views
ArvindFluidic
Active Level 7
Options
Galaxy A
Hey Guys,
After updating the A50 to Android 11 today, all my data stored in the Secure Folder is gone. It's asking me to store new data from the first. 
I have backed up Secure Folder data & was able to restore it in the same device last month (Android 10).

Now in Android 11, even restore option is not working.. Any body have the same issue?
(Secure Folder app is latest version)

Any help would be appreciated!
7 Comments
Turbine
Active Level 5
Galaxy A
I heard that Galaxy A50 is ready to get the update(Android 11) in April 21.So how you got the update so earlier🤔
Galaxy A
Indian version already gt the update
Galaxy A
Bro, once sign out of samsung account and sign in again..(only if you are aware of password)..
Shahinmarzia
Expert Level 5
Galaxy A
good suggestion 😀
0 Likes
Acand
Active Level 7
Galaxy A
see once Android 11 is installed after that open secure folder and go in accounts , there click on samsung account and sign in . it may tell you on the secure folder main screen that how you can save data but no worries , now go in backup and restore and restore your secure folder data
samsungmss
Beginner Level 4
Galaxy A
same problem. nothing I'm able to do. the restoring is also not happening
vishaljain1
Active Level 2
Galaxy A
even after sign in, there is no data
0 Likes