We apologize for the inconvenience caused to you.
In order to examine the issues occurring in your device, we request you to kindly share the separate log files of the issues separately so that we can provide you the resolution as soon as possible.
Kindly send us the error log files by following below mentioned path-
Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Team Samsung Members