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Original topic:

Crash & not responding

(Topic created on: 05-18-2021 12:59 PM)
230 Views
Turbine
Active Level 5
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‎05-18-2021 12:59 PM in 

Galaxy A
Irritating problem since android 11 update(Galaxy A50s)😣

image


5 Comments
MandarS23
Active Level 7
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‎05-18-2021 02:32 PM in 

Galaxy A
Factory reset
0 Likes
Turbine
Active Level 5
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‎05-18-2021 03:54 PM in 

Galaxy A
Most easy to say,most difficult to do.Unlikely for me😑
0 Likes
MandarS23
Active Level 7
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‎05-18-2021 07:53 PM in 

Galaxy A
Because I was also having the same problem 🙃that's why, but it's upon you ..........
0 Likes
Turbine
Active Level 5
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‎05-19-2021 02:05 AM in 

Galaxy A
Okk.Thanks.Samsung Customaer care added it to the last option,but i have 90GB of data😣,i haven't a PC
0 Likes
cs-member13
Expert Level 4
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‎05-20-2021 07:53 PM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support