Original topic:

Country lock

(Topic created on: 12-04-2021 07:59 PM)
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AnSfUnNy
Active Level 3
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Galaxy A
Hey 
I'm Traveling to Canada and I have samsung A50
Which i bought in india so after landing in canada I'm able to access Canadian sim card or i have to unlock my phone.
Once i Visited samsung store in my town about unlock But they told that u have to done it from Local market samsung care is not provide such service whilst on samsung site they described Visit samsung store.
2 Comments
Galaxy A
Indirectly they are forcing you buy new samsung device in canada
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. Please once visit the nearby service center they will check the issue physically and also try to provide you with the best solution.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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