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Original topic:

Corrupted Software update

(Topic created on: 04-20-2022 10:22 PM)
Tyler
Beginner Level 2
Options
Galaxy A
Ever since the latest update. My Samsung A32 can't stay connected to my WiFi for longer than 3 minutes without disconnecting. Also my SIM card disconnects and doesn't reconnect unless I restart my phone and that stays connected for a solid 2 hours. 
3 Comments
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Good day Tyler, please reset network settings.

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds.

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Tyler
Beginner Level 2
Galaxy A
I've done that and I'm still experiencing the same issue.
0 Likes
Alerta
Beginner Level 2
Galaxy A
I am starting to think these software updates are the problem because my Samsung A10s started to not turn on both Wifi and bluetooth after I updated the software🤔
0 Likes