Original topic:

Concerns about samsung A35 5g

(Topic created on: 10-05-2025 05:58 PM)
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tmmm11
Active Level 3
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Galaxy A
So apparently I bought this phone during the sale at a very good price . I used it few days before making it my primary phone . It was all nice and also updated my phone to one ui 7. I was satisfied with the performance so I did put my 5g sim here and made it primary phone and that became the biggest mistake of my life. From the beginning it started heating when using mobile data on 5g also excessive battery drainage I have to charge 2~3times a day when used for prolonged hours. Today it started hanging and saw jitters with just basic app usages. I didn't play a single game after putting my sim. I mostly use instagram , youtube and chrome but this trash phone can't even handle this much multi tasking? Exynos processor is more trashier than I could ever imagine. Please don't buy exynos processor's phones from samsung. What's the use of one ui and customization features when we can't even use it smoothly? My biggest regret buying a samsung phone , never imagined a 'A' series phone would be this bad.
11 Comments
vpkamboj
Active Level 6
Galaxy A
My A35 performs very gud in daily uses with all day battery life on 5G
Go to service centre and ask them to reinstall firmware.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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